GOLDCOAST medspa
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Reviews
What clients love
- •Staff expertise, particularly Neela's skin analysis and attentive service
- •Visible results from laser treatments and dermaplaning procedures
- •Elegant, comfortable facility and facilities
Things to consider
- •Chemical burns and scarring reported; concerns about incident response
3.9 (20)
S M.
Wed, Apr 1, 2026
3/31 Response from spa is beyond disgusting. I suffered chemical burns January 17th that caused scarring on face and neck. My dermatologist confirmed this. I called the MedSpa and they seemed upset and questioned why I saw my dermatologist … More
Hannah
Mon, Mar 9, 2026
-They do try to upsell you products and have tipping options. She kept pointing out my facial hair. At one point there smelt like marijuanna though that could have been another patient rather than a staff. I found out I prefer regular … More
Sheela V.
Thu, Jan 8, 2026
I booked a dermaplane service by Neela prior to my 50th birthday party. The facilities are elegant and comfortable. The service and results were excellent. Neela provided detailed care and thoughtful knowledge throughout the service. I was … More
Karly K.
Thu, Jan 8, 2026
I have been having a great experience at GoldCoast Medspa. Neela is great and after many years of trying different lasers, I am finally seeing results! More
Maryam G.
Sun, Nov 9, 2025
I just moved to Chicago from the East Coast and have tried laser multiple times without getting good results! The gentle max pro machine and detailed approach used by Gold Coast med spa has yielded me amazing results that I didn’t think … More
Susan M.
Fri, Oct 10, 2025
Fantastic first time experience at Gold Coast Med Spa! Neela was amazing at analyzing my skin with great recommendations. I had dermaplaning with a facial finished off with LED red lights. Left with rejuvenated skin. More
Paige H.
Tue, Apr 8, 2025
Update 3/19 - 3 stars: Linda was kind enough to call me soon after my original post and make sure things were made right. I appreciated her reaching out, as between her and Danielle, I had previously had great visits in the past. She … More
About
GoldCoast Medspa in Chicago offers facial treatments including medical-grade facials, dermaplaning, and laser services. Clients frequently highlight the expertise of staff member Neela, citing detailed skin analysis, thoughtful service, and visible results from laser treatments using the Gentle Max Pro machine. The facility is described as elegant and comfortable. However, two recent reviews from early 2024 document serious adverse events including chemical burns and scarring, with concerns raised about the spa's response to the incidents. Overall sentiment is mixed, with strong satisfaction among many clients tempered by significant safety concerns.
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